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This document provides public health agencies with a set of information system requirements needed to support electronic health records (EHR) for case management and clinical services. These EHR requirements are designed to be general, giving public health agencies a starting point for creating more specific ones based on their organization’s needs.
We encourage public health agencies to review this document to better understand how these requirements support case management and clinical services business processes. Agencies should then identify variances between their specific operations and the processes outlined here. These variances will provide the basis for customizing system requirements, which can then be used in discussions with vendors, as part of a Request for Proposal (RFP), or used as a tool to perform a market analysis of available systems.